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Property Owner Resources

Current Clients

Every Real Property Management homeowner client who signs a management agreement with us receives an online account. Your secure account is convenient and easy to access anywhere in the world any time you need, and provides useful features and information to maximize your experience with Real Property Management.

  • View Account Activity
  • Access Reports and Financial Statements
  • Request Assistance
  • Receive Notifications from Real Property Management
  • Find Information for Tax Return Purposes

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Not a Client Yet?

Contact us for a free property assessment, learn why we are your best choice locally, and how Real Property Management can help you protect your investment and maximize your return.

Call us today or fill out the information on this page and we will call you at your convenience.

Why Choose Us?

Frequently Asked Property Management Questions

How much does it cost to get started?

We do not require any upfront payment to begin our management services. All fees associated with starting with us are deducted from the first month’s rent.

How long does it take to rent a property?

The leasing process has many variables, including time of year, local inventory, condition, and asking price. When the home sparkles and is move-in ready, it will make a great first impression and generate preferred renters. We can usually find a qualified applicant and fill vacancies within 30 days. When we get feedback from potential renters when showing a home, Real Property Management will bring this to your attention. If the asking price is not getting the response needed, we will discuss the condition of your home, or reducing the cost may be recommended.

Why should we sign with you?

What sets us apart from other management companies:

  1. Locally Owned/Operated
  2. AppFolio Property Management Software
  3. Owner Guarantees
  4. Low Eviction Rate
  5. Property Management is our focus, not real estate sales.
  6. Large Vendor Database for Maintenance.
  7. Quality Service with Competitive Management Fees
  8. 60-Day Risk Free Guarantee
  9. Tenant Replacement Protection
  10. Buffer Between Owner and Tenant
  11. Ensure Owner Meets Fair Housing Laws

Should I accept pets in rental property?

Statistics show that more than half of all renters have pets. Allowing pets can expand the demand from a larger pool of potential tenants. If maximizing rent is a priority, consider being open to pets. However, if you prefer to play it safe, it’s perfectly fine to choose a no-pet policy.

How do rent payments work?

The tenant pays their monthly rent to Real Property Management Bluegrass, and we deposit it into our trust account. Over 90% of our tenants pay rent electronically. Once funds have cleared the bank, we direct deposit the rent from the current month, minus our fee and any other expenses, into a bank account of your choice. Normally, this deposit happens within the first two weeks of every month your property is occupied.

How much will my property rent for?

Much like the real estate market determines sales prices, the local rental market determines rental rates. There are three factors that contribute to how much your rental property will receive in rent each month:

  1. Availability and rental rates of comparable properties
  2. The features and benefits of your property
  3. The marketing exposure for your vacancy

After we receive the details of your specific rental property, we will complete a market analysis and recommend a starting price. We then evaluate all vacancies under our management on a weekly basis, making adjustments in the price or within our marketing strategy to get it rented as quickly as possible.

What is the benefit of investing in multifamily properties?

Investing in an apartment building is a great way to increase your financial wealth. And there are three main ways to invest:

  1. Flat-out buying it yourself which requires the most capital and probably the greatest risk.
  2. Partnering up with someone else, a great way for a novice investor to get started.
  3. Joining a real estate syndication, an investment tool where a professional manages that building for a number of investors while investors earn passive income.

There are other ways, but those are the three main ways of investing in an apartment building. It’s a great way to increase wealth, and reduce your overall risk at the same time.

How does Real Property Management Bluegrass handle maintenance and repairs?

For tenant-occupied homes, tenants submit a maintenance request via their online maintenance portal or our 24-hour maintenance hotline. Our portal allows tenants to submit a work order request by providing a description of the issue and uploading photos of the problem when appropriate. Our goal here is full transparency of everything going on with your property. Tenants can also track the status of their requests online. When a request comes in, we assess it and see if it needs immediate dispatch or if we can proactively troubleshoot the issue with the tenant. There are many common repair requests our team is trained in troubleshooting. If the issue needs to be fixed, we assign the work order to one of our preferred vendors. We utilize third-party vendors/independent contractors for all work. We make sure the cost of the repair is fair and that the work is completed satisfactorily.

How does Real Property Management Bluegrass advertise rental properties?

Getting properties rented quickly is critical to our success and the happiness of our clients, and we strive to generate as many qualified leads as possible. We accomplish this by syndicating marketing efforts to the most popular rental websites.

How does Real Property Management Bluegrass pre-screen tenants?

We thoroughly pre-screen all prospective renters by verifying their income, job history, rental history, conducting background checks, and performing credit checks. Additionally, we ask who will live with them, how many adults, minors, and whether they have any pets. Our platform enables us to follow up with and solicit feedback from all interested parties.

What happens if my tenant stops paying rent or causes trouble?

Our rigorous tenant screening process usually prevents these types of issues; however, if a problem should arise, we always respond promptly and aggressively. The eviction process is started with a 7-day notice to pay or quit. Nuisance issues are handled similarly, with one warning given before a notice is posted.

How can I ensure I’m optimizing the return on investment for my rental property?

Try our free Wealth Optimizer Calculator. This tool provides insights into your rental property’s financial performance or helps you assess the potential of a property you’re considering for your portfolio. It calculates key factors based on the four pillars of real estate: Cash Flow, Appreciation, Principal Paydown, and Tax Benefits.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

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